Terms of Service

By accessing or using CargoRidge's platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services. These Terms constitute a legally binding agreement between you and CargoRidge Inc. ("CargoRidge", "we", "us", or "our").

"Service" refers to CargoRidge's web-based shipping platform, including quote generation, booking, tracking, and related features. "User", "you", or "your" refers to any individual or entity accessing or using the Service. "Content" refers to all information, data, text, software, graphics, or other materials uploaded, posted, or otherwise transmitted through the Service. "Shipment" refers to cargo transported via ocean freight arranged through our platform.

You must be at least 18 years old and capable of entering into legally binding contracts to use our Service. By registering for an account, you represent and warrant that: • All registration information you submit is truthful, accurate, and complete • You will maintain the accuracy of such information • You are authorized to enter into this agreement on behalf of your organization (if applicable) • You will keep your account credentials confidential You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

CargoRidge acts as a technology platform connecting you with ocean freight carriers and logistics providers. We provide: • Quote generation and comparison tools • Booking facilitation services • Shipment tracking and visibility • Documentation management • Analytics and reporting Important: CargoRidge is not a freight forwarder or carrier. We facilitate connections between shippers and carriers but do not physically transport cargo. All shipping services are provided by third-party carriers subject to their own terms and conditions.

Quotes generated through our platform are: • Based on information you provide • Subject to carrier availability and acceptance • Valid for the period specified (typically 7-14 days) • Not guaranteed until confirmed by the carrier By submitting a booking request, you: • Represent that all shipment information is accurate • Accept the quoted price and terms • Authorize us to facilitate the booking with the carrier • Agree to pay all applicable fees Bookings are subject to carrier acceptance and may be rejected or modified based on capacity, routing, or other operational factors.

Payment for shipping services is due as specified in your quote or booking confirmation. You agree to: • Provide valid payment information • Pay all charges incurred under your account • Pay any applicable taxes, duties, or surcharges • Authorize us to charge your payment method for all fees Platform Fees: CargoRidge may charge platform or service fees in addition to carrier charges. All fees will be disclosed before booking confirmation. Late Payment: Late payments may result in: • Service suspension or termination • Collection agency referral • Legal action to recover amounts owed • Interest charges at the maximum rate permitted by law

You agree NOT to: • Provide false or misleading shipment information • Ship prohibited, illegal, or hazardous materials without proper documentation • Violate any applicable laws, regulations, or export controls • Use the Service to defraud or deceive any party • Interfere with or disrupt the Service or servers • Access the Service through automated means (bots, scrapers) without permission • Reverse engineer or attempt to extract source code • Use the Service for any unlawful purpose Compliance: You are solely responsible for ensuring your shipments comply with all applicable laws, including customs, export controls, and sanctions regulations.

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, software, and design, are owned by CargoRidge or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose. You may not: • Copy, modify, or distribute our content without written permission • Use our trademarks without authorization • Create derivative works based on the Service • Remove copyright or proprietary notices

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to: • Collection and processing of your data as described in our Privacy Policy • Use of cookies and tracking technologies • Sharing of necessary information with carriers and partners to facilitate shipments We implement industry-standard security measures to protect your data but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: CargoRidge is not liable for: • Loss, damage, or delay to shipments (carrier responsibility) • Indirect, incidental, consequential, or punitive damages • Lost profits, data, or business opportunities • Third-party carrier actions or omissions • Force majeure events beyond our reasonable control Maximum Liability: Our total liability for any claim shall not exceed the platform fees you paid to CargoRidge in the 12 months preceding the claim. Carrier Liability: Claims for loss or damage to cargo must be directed to the carrier in accordance with their terms and applicable law (typically the Carriage of Goods by Sea Act or similar legislation).

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: • Merchantability or fitness for a particular purpose • Non-infringement of third-party rights • Accuracy, reliability, or completeness of information • Uninterrupted, secure, or error-free operation • Specific results or outcomes You use the Service at your own risk. CargoRidge does not warrant that: • The Service will meet your requirements • Quotes will be accurate in all cases • Carriers will accept all bookings • Shipments will be delivered on time

You agree to indemnify, defend, and hold harmless CargoRidge, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: • Your violation of these Terms • Your violation of any law or regulation • Your shipment contents or documentation • Claims by third parties related to your use of the Service • Your negligence or willful misconduct This indemnification obligation survives termination of your account and these Terms.

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice, including for: • Violation of these Terms • Fraudulent or illegal activity • Non-payment of fees • Harm to our business or reputation • Extended period of inactivity Upon termination: • Your right to use the Service immediately ceases • We may delete your account and content • Outstanding payment obligations remain due • Provisions that should reasonably survive (indemnification, limitation of liability, etc.) continue to apply You may terminate your account at any time through your account settings or by contacting support.

Governing Law: These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles. Dispute Resolution Process: 1. Informal Resolution: Contact us at legal@cargoridge.com to attempt informal resolution 2. Mediation: If informal resolution fails, parties agree to mediation before pursuing litigation 3. Arbitration: Unresolved disputes shall be settled by binding arbitration in Vancouver, BC 4. Class Action Waiver: You agree to resolve disputes individually, not as part of a class action Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or violation of confidentiality obligations.

We may modify these Terms at any time by: • Posting updated Terms on our website • Updating the "Last Updated" date • Providing notice to your registered email (for material changes) Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you must stop using the Service. We encourage you to review these Terms periodically for updates.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and CargoRidge. Severability: If any provision is found unenforceable, the remaining provisions remain in full effect. No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right. Assignment: You may not assign these Terms without our written consent. We may assign these Terms without restriction. Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, wars, strikes, government actions, etc.). Contact: For questions about these Terms, contact us at legal@cargoridge.com